Support
Get help with Unblocking, your purchases and your account.
Contact support
Write to us about Unblocking. Include your device and app version and, for purchases, the email or store account you used.
Unblocking is developed by ZITRIXNET SPA.
Help and instructions
Do I need an account to play?
No. Unblocking works without sign-up and can be played offline.
My purchases are missing
Open Unblocking while signed in with the same Apple Account you used to buy, and use the option to restore purchases. Purchases are linked to your Apple Account.
How does iCloud sync work?
If you use iCloud sync, your progress is saved to your Apple Account and synced across your devices signed in with that account. Make sure iCloud is turned on for each device.
How do I request a refund?
Refunds for App Store purchases are handled by Apple: https://support.apple.com/118223
When you contact us
Include your device model, system version and app version, and describe what happened.
Legal information
Refunds
Refund requests are reviewed under our Refund Policy.