Account deletion

1. No account is created

Unblocking does not ask for your name, email address or password, and ZITRIXNET SPA does not keep a user profile about you.

2. Delete your game progress

Delete progress on your device and in iCloud

• Update Unblocking on all your devices. In TestFlight, use version 1.0 build 3 or later; earlier builds do not include the reset option.
• Open Unblocking > Settings. Enable Sync progress and check that iCloud is available with the account whose progress you want to reset.
• Tap Delete progress, then Delete here and in iCloud, and confirm. This removes completed levels, high scores, stars and the current game from this device. It preserves purchases, language and preferences.
• Keep your devices connected to the same iCloud account and open the updated app so they can receive the reset. iCloud delivery may take time. A minimal marker containing a random identifier and reset time remains to prevent old results from returning. Old app versions must be updated before they can honor this reset.

Delete local progress only
Turn off Sync progress in the app’s Settings, then choose Delete progress > Delete on this device only. This leaves iCloud progress unchanged. Turning sync on again can restore it.

Deleting the app removes its local data but does not by itself delete its iCloud progress. The in-app reset cannot be undone through the app. Apple manages any device backups and purchase records separately. If iCloud is unavailable, reconnect it before requesting a cloud reset.

3. Purchases

Your purchases are linked to your Apple Account, not to an Unblocking account. Deleting the app or your progress does not cancel or refund purchases, and you can restore them later with the same Apple Account. Purchase records are kept by Apple under its own policies.

4. Support emails

If you have written to our support team, you can ask us to delete those messages and your email address by contacting us using the details below. We will confirm when they have been deleted, except for any information we are required to keep by law.

Contact

Unblocking is developed and published by: