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Unblocking

Privacy Policy

Last updated: Sept. 14, 2026

Contents
  1. Information we collect
  2. Information stored on your device
  3. Optional iCloud sync
  4. In-app purchases
  5. Tracking
  6. Contacting support
  7. Children
  8. Deleting your data
  9. Your rights
  10. Changes to this policy

This Privacy Policy explains how Unblocking, a 3D puzzle game for Apple devices developed and published by ZITRIXNET SPA, handles your information.

In short: Unblocking does not collect personal information. It has no accounts, no ads, no analytics and no third-party tracking, and it can be played offline.

1. Information we collect

Unblocking does not collect personal information and does not send your information to ZITRIXNET SPA or to third parties. The app:

  • does not require an account or sign-up;
  • does not show ads;
  • does not include analytics, advertising, tracking or crash-reporting tools from third parties.

2. Information stored on your device

Your game progress, such as unlocked levels, stars, high scores, hints and settings, is stored on your device so you can keep playing. We do not receive this information.

3. Optional iCloud sync

If you use iCloud sync, your game progress is saved in the private iCloud storage of your Apple Account so it can be synced between your devices. This data is stored and processed by Apple under the Apple Privacy Policy (https://www.apple.com/legal/privacy/). ZITRIXNET SPA does not have access to your iCloud data.

4. In-app purchases

Unblocking is free to download and offers optional one-time purchases, such as additional levels, music tracks or the option to play levels in any order. Purchases are processed by Apple through the App Store, and Apple does not share your payment details with us. The app only checks with the App Store which purchases are valid, so it can unlock the content you bought.

Through App Store Connect, Apple may provide us with aggregated sales and usage statistics, including from users who choose to share app analytics with developers. These statistics do not identify you.

5. Tracking

Unblocking does not track you across apps or websites owned by other companies and does not use the device advertising identifier.

6. Contacting support

If you write to us, we use your email address and the content of your message only to answer you and keep a record of the conversation. We keep these messages only for as long as needed, and you can ask us to delete them.

7. Children

Unblocking does not collect personal information from anyone, including children.

8. Deleting your data

Because Unblocking does not collect personal information, we do not hold data about your use of the app. To delete your progress:

  • delete the app from your device;
  • if you use iCloud sync, also delete Unblocking's data from the iCloud storage settings of your Apple Account.

To delete support emails you have sent us, contact us using the details below.

9. Your rights

You can contact us at any time to ask about, correct or delete any personal information you have shared with us, such as support emails, in accordance with applicable law, including Chilean Law No. 19.628 on the Protection of Private Life and its amendments.

10. Changes to this policy

If we change how Unblocking handles information, for example by adding a new feature that requires data, we will update this policy and its "Last updated" date before the change takes effect.

This policy complements the Zitrix Digital Privacy Policy: https://digital.zitrixnet.com/en/privacy/

Contact

Unblocking is developed and published by:

ZITRIXNET SPA
RUT 78.361.642-4
Cerro El Plomo 5931 Of 1213
Las Condes, Santiago, Chile
Postal Code 7561160
[email protected]
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ZITRIXNET SPA
Cerro El Plomo 5931 Of 1213
Las Condes, Santiago, Chile
7561160

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