Support
Help with Zitrix Digital products, purchases and refunds.
Contact support
Email our support team. Include the product name and, for purchases, the email address you used at checkout.
Product help
Each product page describes how the product is delivered and where to find help for it. Some products may include their own help resources, linked from their product page.
Purchases on this website
Purchases of eligible products on this website are processed by Polar, our Merchant of Record. Receipts for those purchases are issued through Polar. For billing questions, contact our support email and include your order details.
Purchases in our apps
Paid apps, memberships, subscriptions and in-app purchases in our iOS and Android apps are processed by Apple through the App Store or by Google through Google Play. Receipts, billing, subscription management and refunds for those purchases are handled by the store where you bought them.
- Cancel an App Store subscription
- Request a refund from Apple
- Cancel a Google Play subscription
- Google Play refund policies
Deleting an app does not cancel its subscription. For questions about how an app works, contact our support email.
Refunds
Refund requests are reviewed under our Refund Policy.
Looking for professional services?
Zitrix Digital only offers products owned or published by ZitrixNet. For custom development, consulting and other professional services, visit zitrixnet.com.