Privacy Policy

1. Who is responsible

TICKFAST is provided by ZitrixNet SpA, Chile. For privacy questions or requests, contact [email protected] and identify TICKFAST. This policy covers the iPhone game; the website and third-party services may have their own privacy notices.

2. Game data and local storage

The app stores language, sound and vibration settings, scores by difficulty, response-time statistics, energy, refill times, suspended runs and purchase/reward delivery records. These records make the game work, prevent duplicate rewards and allow eligible purchases to be restored.

TICKFAST does not require a separate game account or operate its own player database. It does not request contacts, microphone, camera or precise location access. If you contact support, we receive your email and the information you choose to send and use it to handle your request.

3. Apple services and purchases

When available and enabled, iCloud/CloudKit stores the energy balance, pending purchases, suspended runs and related game records in the private database associated with your iCloud account. The app uses account-linked identifiers to keep balances and deliveries with the correct account.

Apple processes in-app payments. TICKFAST receives verified product and transaction information, not your full card or bank details. Game Center uses your player identifier and scores for leaderboards; your nickname, avatar and scores may be visible to other players according to Apple’s settings.

Apple privacy information: https://www.apple.com/legal/privacy/ and https://www.apple.com/legal/privacy/data/en/game-center/

4. Optional rewarded advertising

When ads are enabled and you request a reward, Google AdMob may process your IP address and approximate location, device/app identifiers, ad interactions, diagnostics and performance information for ad delivery, measurement and fraud prevention. TICKFAST requests non-personalized ads and does not request access to IDFA. Non-personalized ads still involve data processing.

Google’s practices: https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites

5. Consent and your choices

Where required, Google’s consent form is shown before an ad is requested. You can accept, decline or manage the available purposes and partners. Declining optional consent does not prevent ordinary gameplay, but may affect ad availability. You can wait for free energy instead of watching an ad.

Where the consent provider requires it, the game’s Settings shows a privacy-options entry to review or withdraw your choices. Withdrawal affects future processing and does not undo processing already lawfully carried out. You can also manage Game Center, iCloud and privacy options in your Apple device settings.

6. Purposes, legal bases and sharing

We use game and purchase records to provide the features you request, support purchase delivery and maintain the integrity of balances and scores. Where applicable law requires a legal basis, these activities rely on providing the service, legitimate interests in security and preventing duplicate transactions, or legal obligations. Optional data processing that requires consent relies on that consent.

Data is communicated to Apple and Google as described above and to service providers handling support when you contact us. We do not sell player records. Advertising partners and their purposes are identified in the consent interface where applicable. Apple, Google and their infrastructure may process data outside your country under their applicable transfer arrangements and privacy policies.

7. Retention and deletion

Local game records remain on your device until reset or removed; device backups may keep copies. Reset statistics removes local statistics but does not delete purchases, cloud balances or Game Center records. Cloud and transaction records support restoration and duplicate-delivery prevention and may remain while those features are used. Apple and Google apply their own retention rules to records they control.

To remove app data, review TICKFAST’s storage and iCloud options in iOS and contact us for help with data under our control. Deleting local or cloud data may permanently remove progress and unused consumable balances; it does not automatically refund a purchase or delete records held by Apple or Google.

8. Privacy rights, children and updates

Depending on your location, you may request access, correction, deletion or portability of personal data, object to or restrict processing, and complain to the competent data-protection authority. Send requests to [email protected]. We may need proportionate information to identify the relevant records; never send your Apple password. Requests concerning data controlled by Apple or Google may need to be made to those providers.

TICKFAST is a general-audience game, not a service specifically directed to children under 13. Parents or guardians who believe a child has supplied personal information can contact us.

This policy may be updated as the game changes. The date shown above identifies the latest revision. New consent will be requested where required.

Contact

TICKFAST is developed and published by: