Account deletion
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Contents
This page explains how to manage or request deletion of TICKFAST data. There is no separate TICKFAST account to delete. Read the consequences before removing local or cloud records.
1. No separate TICKFAST account
TICKFAST does not create a separate login or player account. Your Apple Account, iCloud and Game Center accounts are managed by Apple. Removing game data does not close those accounts.
2. Local and Apple-hosted data
To clear local statistics, open TICKFAST Settings and choose Reset statistics. This does not erase purchases, energy balances or records held by Apple. To remove the app’s local data, use Delete App in iOS rather than Offload App. Backups and cloud copies may remain.
For data synchronized to iCloud, review your Apple Account’s iCloud storage controls and TICKFAST’s entry if it is available. Game Center data and purchase history have separate Apple controls. If you cannot locate the relevant option, contact [email protected] for guidance. Deleting cloud data may permanently remove progress and unused consumable balances. It does not automatically refund purchases or erase Apple’s transaction records.
3. Request help or deletion of support data
For information we hold through support correspondence, email [email protected] with the subject “TICKFAST privacy request”. Describe the records or request and use the email address used to contact support where possible. We may need proportionate information to verify the request. Do not send passwords, full card details or verification codes.
We will handle requests under applicable law and explain any information that must be retained for legal obligations or an unresolved support matter. Requests for records controlled by Apple or Google must be handled through their privacy channels; we can help identify the appropriate service. The Privacy Policy provides further details: https://digital.zitrixnet.com/en/products/tickfast/privacy/
Contact
TICKFAST is developed and published by:
ZITRIXNET SPARUT 78.361.642-4
Cerro El Plomo 5931 Of 1213
Las Condes, Santiago, Chile
Postal Code 7561160
[email protected]